In this episode of Well-Being at Michigan Medicine, Chief Well-Being Officer Elizabeth Harry, M.D., welcomes Chief Transformation Officer Amy Cohn, Ph.D., to discuss complex health care issues, operations research, provider well-being and staff scheduling. A significant part of the conversation touches on operational improvements, including a key example of improving a call system at Michigan Medicine. Cohn’s team identified that excessive messages from a centralized call center were frustrating providers. Through collaboration with staff, they discovered that while many providers wanted these messages reduced, others found them valuable. The solution was to switch from a push to a pull system, where providers could access important information when they needed it, reducing interruptions while still enhancing communication. In the interview, Cohn and Harry discuss a holistic approach to problem solving, emphasizing collaboration, respect and ensuring that staff can perform their roles effectively and with a sense of agency.

This month on UMich Med Mosaic, we meet Sam Lehn, Rodriguez Roberts II and Alexander Young, all medical students at the University of Michigan Medical School. Each decided to become a doctor after pursuing careers in fields spanning public policy, teaching, consulting and film production. Hear why they decided to make the big switch, how they went about it, and in what ways they’re bringing their previous career experiences into their medical school journey.

University of Michigan researchers found that emergency departments vary widely in how they balance the need to diagnose appendicitis with the potential harms of overtesting.

In this episode, Dr. Elizabeth Harry is joined by Michigan Medicine’s Chief Information Officer Dr. Andrew Rosenberg. Harry and Rosenburg discuss how technology has aided and created hurdles to positive well-being in the medical setting. The two talk about the human focus, and ways data and innovation can be helpful in creating better relationships to reduce burnout.

About 48 million people fall victim to food poisoning each year. Prevent getting food poisoning with these six tips.

Sixteen faculty and staff, and members of the Comprehensive Stroke Program, were honored Dec. 4 at the annual Faculty and Staff Awards ceremony at the Jack Roth Stadium Club in Michigan Stadium. The awards acknowledge and celebrate those who demonstrate exceptional accomplishment in the areas of teaching, research, clinical care, community service, technology, leadership, teamwork and administration