Better Care

Consider this path if:

• You've ever thought that patient care was too complicated or doesn't work the way it should
• You want to keep patients safe from inadvertent harm
• You wish you could make things run "smarter" and more smoothly
• You want to make patients happier, and make care less bureaucratic and frustrating

The Patient Safety and Quality Improvement (PSQI) Path of Excellence is designed for medical students interested in understanding how to improve care of their patients within complex health care systems. This Path provides students with tools and resources to improve the safety, quality, timeliness, efficiency and satisfaction for patients and providers at every level.

Through this Path, students learn to:

• Understand characteristics of a complex system, and witness first-hand how complexity can affect patient safety and quality of care
• Understand the role of quality in ensuring consistently good care of one’s patients
• Understand the concepts and tools involved in a complex health system
• Apply core concepts and tools of safety science to understand why adverse events occur
• Reduce or eliminate unintended harm to patients while providing care
• Utilize tools of improvement science, structured problem solving, and “lean thinking,” to improve health care and efficiency within and across individual, unit, and organizational levels

Michigan Medicine clinical care facilities feature a robust patient safety and quality improvement infrastructure, with many initiatives in practice on a daily basis. Through the PSQI Path, students will access real-world experiences, such as:

• Participating in ongoing clinical safety and quality activities focusing on safety and quality
• Attending special events and exhibits such as the annual UMHS Quality Month each October featuring presentations and posters about more than 50 institutional PSQI projects
• Being paired with a mentor in a specialty of your choice to learn about and participate in ongoing patient safety/quality improvement projects and/or work on your project

Highlights

The PSQI Path of Excellence is flexible so that students and their mentors can prioritize the opportunities available in the curriculum according to their individual interests.

Medical students are encouraged to join this Path in the winter of M1 year. Students will begin developing their path projects after the M1 year and will complete the projects by the beginning of their M4 year. These projects will generally involve an effort to improve patient safety or the quality/efficiency of patient care. Students can work individually with a mentor or as part of a team.